|
|
|
TERMS
AND CONDITIONS |
More
information is available on
Postage Available
Next Day urgent Delivery
Deliveries to BFPO Addresses
International Delivery
Products ordered that
are not available
Delivery for Balloons
Paypal Delivery
All major credit
cards
Credit Card Security
Payment processing
Prices
Returns Policy |
| |
| Postage
Available |
Top |
| 5 Day Delivery (Monday to Friday) UK Only |
£
5.50
|
| 2-4 Day Delivery (Monday to Friday) UK Only |
£
6.50
|
| 2 Day Delivery (Monday to Friday) |
£
8.99
|
| Next Day by 3pm (Monday to Friday) |
£
10.99
|
| Next Day by 9:30AM (Monday to Friday) |
£
18.99
|
| Saturday Delivery |
£
24.99
|
| Royal Mail Special Saturday Delivery (only available for costumes ordered by 3:00pm) |
£
11.50
|
| Northern Ireland |
£
5.99
|
| Guernsey and Channel Islands |
£
9.99
|
| Zone 1 EU (Republic of Ireland, France, Belgium, Netherlands, Luxembourg, Germany) |
£
12.99
|
| Zone 2 EU (Austria Denmark) |
£
16.99
|
| Zone 3 EU (Spain, Italy, Czech Republic, Slovakia) |
£
20.99
|
| Zone 4 EU (Portugal, Hungary, Slovenia, Poland, Estonia, Sweden, Finland, Greece) |
£
25.99
|
| Switzerland |
£
42.99
|
| USA and Canada |
£
33.99
|
| Rest of Europe (Customs charges may apply) |
£
42.99
|
| Norway |
£
49.99
|
| Rest of World |
£
44.99
|
| Far East and Australasia |
£
35.99
|
| British Forces Postal Order (BFPO) |
£
7.99
|
| |
|
For Scotland the earliest service will be
by 10.30, and for some remote areas by 12
or by 3. Some Highland and
Island postcodes will receive a minimum
two day service (Islands subject to local
ferry crossing times).
It is with
great regret that we are no longer able
to deliver to PO Box numbers.
If ordering
by telephone, fax or post then our staff
will be more than happy to advise you on
the best delivery option available for you.
If you require
your goods for a specific date you will
need to choose the next day delivery option
or
call us direct on 0844 8009470 (International
+0044 1656 670604) for Next Day Delivery.
For orders needed within 2-4 working days
you will need to choose the 2-4 day delivery
option. Additional charges will be made
for any address change requested after the
goods have been dispatched.
We aim to dispatch all urgent Delivery orders
the same day as we receive the order; this
is only available on a working week of Monday
to Friday. (Excluding Saturdays, Sundays
and Bank Holidays)
Orders taken on a Friday needed for the
Saturday deliveries have to be dispatched
via our courier at a high £24.99 cost
to you, we also offer a cheaper £11.50
option for orders placed before 3:00pm.
This service is subject to weight and size
restriction, maximum weight 2kgs, maximum
size 61cm x 46cm x 46cm. We will inform
you if your items exceed these limitations.
If a telephone
number is provided, preferably a mobile
number, we will pass this on to our courier
in order for them to contact you in case
there is a problem delivering your order.
If you would prefer we did not disclose
your telephone number plese untick the relevant
check box on the user details page.
All items require
a signature, if an item is returned to us
because the delivery address is incorrect
or there is no reply at the delivery address
there will be a charge of £7.50 for
UK deliveries and £20 for ROI deliveries.
Our courier will attempt delivery at least
twice and we will contact you directly if
we are unable to deliver your order.
All
parcels will require a signature.
|
| |
| Next
Day urgent Delivery |
Top |
| |
A next day
delivery service is available.
This is a fully guaranteed next working
day.The item will need to be signed for
therefore please make sure someone is in
to receive the item.
This service, excludes Saturday, Sunday
and Bank Holidays (Please select saturday
Delievery).
In addition orders placed later than 4:30pm
GMT will not be processed until the next
working day. |
| |
| Deliveries
to BFPO Addresses |
Top |
| |
| Deliveries
to BFPO addresses cost £7.99 and take
up to 7 working days to reach the BFPO depot.
From there the Armed Forces are responsible
for ensuring that you receive your goods.
This charge is limited to parcels weighting
no more than 2Kgs, if your order is heavier
than this we will contact you to inform
you of the additional costs involved in
shipping your order. |
| |
| International
Delivery |
Top |
| |
All parcels
more than 3Kgs (Europe) or 2Kgs (other International
Destinations) will incur an extra shipping
cost, which will be confirmed with the customer
via Email or Telephone before dispatch.
You are responsible
for full delivery costs involved including
any import duties. |
| |
| Products
ordered that are not available |
Top |
| |
If a Product that you have ordered is unavailable
we will always contact you using the details
provided by you.
Please make sure
that your correct contact details are given
when placing your order, always try to put
a landline number for urgent contact. |
| |
|
| Delivery
for Balloons |
Top |
| |
The delivery cost of balloons is included
in the price. If you order only a balloon
then please select the Balloon Delivery
option on the shopping cart page to ensure
that you are not charged any addition postage
costs.
Please note than
if your order contains products that are
not Balloons then you will need to select
a delivery charge for the additional items. |
| |
| Paypal
Delivery |
Top |
| |
When ordering
using Paypal please try and ensure that
you are able to use a Confirmed address
for delivery. While we will ship to Unconfirmed
addresses we cannot accept responsibility
if the delivery address is incorrect.
If an unconfirmed address is used we will
try and contact you to ensure that the address
is correct, although you will have received
2 emails, one from abfab.co.uk and one from
Paypal confirming that an order has been
placed using your account.
It is the customers responsibility to ensure
that the correct delivery address has been
entered when the order is placed.
If you decide you would like to change
a delivery address then please contact our
customer services line on: - 0844
800 9470 (int +0044 1656 670604)
|
| |
| We accept
all major credit cards |
Top |
| |
| You may send your
credit card information via phone, fax, and
normal post or over the Internet via a secure
server. |
| |
| Credit
Card Security |
Top |
| |
| All credit card
numbers are encrypted when you place your
order, any high value orders will
be dispatched to the cardholders address only. |
| |
| Payment
processing takes place on a secure server |
Top |
| |
For us to process
your order, we will need to know your name,
e-mail address, delivery address, credit
card number and expiry date.
Please make sure your contact details are
correct, email address and land line telephone
number.
Orders with declined payment are kept on
file for a maximum of 7 days, we will attempt
to contact the customer using the email
address and telephone numbers provided.
All declined orders will be deleted after
7 days if no contact is made from the customer. |
| |
| Top Prices |
Top |
| |
| Price are subject
to change at any time, without notice. |
| |
| Returns
Policy |
Top |
| |
|
Abfab.co.uk aim to provide
a professional service to you the customer.
If for any reason you would like to return
any order in part or full, Abfab.co.uk would
be more than happy to return you the full
amount of the costume cost (excluding shipping
cost.), a refund will be issued back to
the credit card used for the original purchase.
If an item is being returned for an exchange
of size then we will happily change it for
you with a cost of £2.50 (excluding
international deliveries) re-send mail charge.
Returned goods must comply with the following
rules
- Returns must be made within
7 days of receiving the order.
- Costumes should be returned in original
packaging, unworn and undamaged.
- Returns should be made via recorded
delivery only.
- Due to personal hygiene Teeth, wigs,
facial hair or tights cannot be returned.
- Please enclose your order number this
can be found on your invoice if you do
not have this number please enclose your
name and address with the return.
Please return the goods to
Returns Department
Absolutely Fabulous Celebrations,
30 Sturmi Way,
Village Farm Industrial Estate,
Pyle,
Bridgend,
CF33 6BZ
Wales, UK
For more information on returns and refunds,
please don’t hesitate to contact our
sales team on
0844 800 9470
(International +0044 1656 670604)
or Email us at
sales@abfab.co.uk
Monday – Friday Customer Service Phone
Lines are Open 09:00 AM - 5:00 PM
Our sales team can be contacted outside
these hours on sales@abfab.co.uk |
| |
|
| |
Top |
|
|
|
|
|
|
|
| |
|
| |
|
abfab.co.uk, Internet Sales, 30 Sturmi Way,
Village Farm Industrial Estate, Pyle, Bridgend, CF33 6BZ,
Wales, UK
0844 800 9470
(International +0044 1656 670604)
|
Absolutely Fabulous Celebrations, 1 Caroline Street, Bridgend,
CF31 1DN, Wales, UK
|
|
|
|
|
